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Consumer Information

Stay informed about the best products and services with our online consumer information resources.

We provide online access to product reviews from Consumer Reports Magazine through Magazine Masterfile.

Find information on how to protect yourself from fraud and scams below.

Consumer Protection

Government and nonprofit groups working to protect you.

Federal Trade Commission Bureau of Consumer Protection
Consumer protection information from the FTC
Online Reporting for Identity Theft from the Berkeley Police Department
The Berkeley Police Department's recommended procedure for handling identity theft and fraud
Product Recalls
Official recalls issued by government agencies

Consumer Education

California Department of Consumer Affairs
The California state agency responsible for consumer issues.
Better Business Bureau of Northern California
Alerts consumers to complaints against companies in their area.
Consumer Reports
The Berkeley Public Library provides access to full text online access to the magazine back to 1991 through MasterFILE Complete.

Explora

Research magazine for full-text articles.

Find information here about:

Arts & Literature

Biography

Business and Careers

Current Events

Geography and Culture

Health

History and Social Science

Science and Math

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Library Services during COVID-19

✓ Place holds from the Library's catalog.

✓ Retrieve holds via Outdoor Pickup. Social distancing practices are in place; face coverings are required for service.

✓ Reserve tools by speaking with a tool lending library specialist at 510.981.6101.

✓ Return slots are open 24/7 (except at Central due to construction). All materials are quarantined for at least 72 hours before being checked back in.

✓ Review the event calendar for upcoming virtual programs.

✓ Speak with library staff for book recommendations, reference questions and account issues during Central Library’s open hours: 510.981.6100.

For details, read this FAQ.

Hours

	Central	Branches	Tool
Mon	12-8	10-6	10-6
Tue	10-8	10-8	10-6
Wed	10-6	10-8	12-8
Thu	10-6	12-8	12-8
Fri	10-6	10-6	10-6
Sat	10-6	10-6	10-6
Sun	Closed	Closed	Closed

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